Admission, appointments and charges

Client service is available 24 hours a day. The staff is available on site physically, by telephone and on-line through the Department of Admissions and the Contact Center.
AdmissionsDuties and rights of the patientRoomsAppointments and charges

AdmisiónThe Admissions Department is in charge of the admission and discharge of the patient from the Clínica Bíblica Hospital, using medical information for the elaboration of his clinical health record.

In general, the most important services are the following:

  • Patient admission
  • Client information
  • Preparation of health records

In order to offer high quality service, the Clínica Bíblica Hospital is aware of the needs and concerns of the patient and presents this basic guideline to clarify the main doubts that arise at the time of admission.

Basic requirements for admission

  • Request pre-admission at least 3 days prior to the date established for the procedure.
  • On the day of the procedure the patient should be accompanied by a family member or a trusted friend.
  • Presentation of identification (cedula or passport); no admission can be made to the hospital without this document.
  • Presentation of the admission order from the physician in charge.
  • The patient must report to Admissions at least 3 hours before his procedure.
  • An advance payment must be made at the moment of admission. The amount will vary according to the type of procedure and will be confirmed during the pre-admission process.
  • Valuable objects and cash should not be brought to the hospital, unless the companion takes responsibility for these belongings.
  • In the case of a surgical procedure, no food should be taken in the preceding 12 hours.
  • Prior to the procedure, the patient should communicate with the doctor about any special pre-medication or whether to bring any specific exams at the time of admission.

AdmisiónThe payment of the initial deposit may be made by electronic transfer (SINPE) or by deposit to the following accounts.

Once the formality has been made, a copy of the transaction should be sent either by fax to 2522-1252 or by e-mail to admission@clinicabiblica.com.

Remember to indicate the patient´s name on the deposit slip.

It is also possible to pay by check, made payable to ASEMECO, either from the Banco de Costa Rica or with a cashier´s check from any other banking entity.


Bank accounts in colones

Bank Number Client Account
BAC San José 900-198-045 102-0000-900198045-1
DAVIVIENDA Master Account 101-442 104-00-101442-020114
Banco Nacional de Costa Rica 100-01-000-200701-1 151-0001001-200701-2
Banco de Costa Rica 100-766-1 001-100766-1
Banco Popular y de Desarrollo Comunal 041-010-230 161-010-041010230-88
Bancrédito 101-509-727 153020-010150-97275


Bank accounts in dollars

Bank Number Client Account
BAC San José 900-250-549 102-0000-900250549-1
DAVIVIENDA 101-442 104-00-101442-020120
Banco de Costa Rica 178-807-8 152-010010-178807-81

Deberes y derechosRights

  1. To receive clear, concise and opportune information about the rights and duties of the patient, and the correct way to comply with them.
  2. To be informed of the name, last names, professional level, and position of the health personnel attending the patient.
  3. To receive the necessary information and based on that information to give or not to give authorization to receive a determined medical procedure or treatment.
  4. To receive without any distinction dignified treatment: respect, consideration and amiability.
  5. To receive medical attention with efficiency and due diligence.
  6. To be attended without delay in emergency situations.
  7. To be attended punctually at the established hour of the appointment except in justifiable situations of unforeseen causes or force majeure.
  8. To refuse to be examined or administered treatment, except in exceptional or emergency situations, subject to law, concerning public health, the common good or the right of third parties. In case of refusal there must be written proof.
  9. To sign a consent form for surgery, anesthesia, or other procedures and a compliance commitment. If the patient is unconscious, unable to express his will or is underage, a legal representative must sign for him.
  10. To accept or refuse proposals to participate in clinical investigation studies.
  11. To have access to his clinical health record and request a copy. Third parties may be authorized with respective legal authorization.
  12. To receive attention in a clean, safe and comfortable environment.
  13. To ensure the confidential nature of his clinical health record and all information relative to his illness, except as subject to law, when notice must be given to health officials.
  14. To indicate verbally and in writing his willingness to donate his organs for therapeutic purposes upon his death.
  15. To file claims when his rights have been impaired.
  16. To use his personal effects during hospitalization, subject to hospital rules and without violating the rights of other patients.
  17. To receive a detailed billing statement with an explanation of all expenses incurred in his treatment.
  18. To receive visits from family members or friends, if so desired, provided that his health condition permits it and within the established visiting hours.

Duties

  1. To provide the most complete information possible in regards to the state of the patient´s health, previous illnesses, hospitalizations, medicines or other conditions relating to his health.
  2. To participate in decisions about the treatment and the follow-up of instructions about his healthcare plan.
  3. To have knowledge and understanding of possible occurrences in case of refusal to follow the instructions for healthcare.
  4. To talk with his physician or other healthcare specialist in case he wishes to change doctors, specialists or hospital.
  5. To ask his doctor or healthcare specialist questions when the information or instructions are not clearly understood.
  6. To show respect and consideration to the staff that provides help in his care.
  7. To follow the internal regulations with respect to the rules about smoking, noise and visits.
  8. To understand that the healthcare services which he receives must be paid for, and he must be willing to comply with the payment process of the established accounts.
  9. To communicate in the briefest time possible any inconvenience in the cancellation of services received.

The Clínica Bíblica Hospital consists of a modern infrastructure designed for the well-being of the client and his family members.

Habitaciones Clínica BíblicaWe have ample and comfortable rooms, which are equipped with the best technology to fulfill any need the client might have, depending on his condition.

All the rooms have the following basic characteristics:

  • Private bath
  • Closet
  • Comfortable sofa-bed for the companion
  • Telephone
  • Access to wireless high speed Internet
  • Flat screen television
  • Monitors which check and register the patient´s condition (room of intermediate care)

The rooms for intensive care use a state-of-the-art technology for critical patients and have a physical structure which meets the needs of our patients by offering them the best recovery options.


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If you wish to make an appointment or ask about charges in our services, please click on the following link: 

 

Pre-admission
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Our location

We are located in the Diagnosis Building, main floor. Check the site map for its location.

Central Telephone Exchange: (506) 2522-1000

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